Category: announcement

AIRPORTELs Unveils Seamless Same-Day Luggage Delivery for Travelers in Thailand

luggage delivery thailand

AIRPORTELs, a leading luggage storage and delivery provider in Thailand, has expanded its services to include nationwide same-day delivery, offering unparalleled convenience and flexibility for travelers exploring the Land of Smiles.

This revolutionary service eliminates the hassles of carrying heavy luggage, allowing travelers to experience Thailand’s vibrant cities, serene beaches, and captivating countryside with ease.

Unleash Your Travel Potential with Same-Day Luggage Delivery

AIRPORTELs' Same-Day Luggage Delivery

AIRPORTELs’ Same-Day Luggage Delivery is a game-changer for both local Thai travelers and international tourists alike.

Whether you’re a local resident embarking on a weekend getaway or an overseas visitor exploring Thailand’s diverse regions, AIRPORTELs takes care of your luggage, ensuring a smooth and enjoyable journey

For Thai Locals Travel Light, Travel Farther

Thai locals traveling by public transportation can avoid lugging heavy bags with AIRPORTELs’ Same-Day Luggage Delivery.

Simply drop off your luggage at any AIRPORTELs location in Bangkok , and it will be delivered to your destination within the same day. (We currently only offer the service from Bangkok to Chiang Mai and Phuket.)

Enjoy the comfort of a spacious seat and a stress-free journey, allowing you to fully immerse yourself in Thailand’s rich culture and diverse landscapes.

For International Tourists: Seamless Luggage Delivery Across Thailand

Luggage service thailand

International tourists arriving in Thailand can now breeze through airports and embark on their adventures without worrying about luggage transportation.

AIRPORTELs’ Same-Day Luggage Delivery ensures your belongings arrive at your hotel or desired destination within 4 hours of your flight’s landing.

Explore Bangkok’s bustling streets, relax on Phuket’s pristine beaches, or venture into Chiang Mai’s mountainous landscapes, all with the peace of mind that your luggage is in safe hands.

Unwavering Security and Insurance for Complete Peace of Mind

AIRPORTELs prioritizes the security of your luggage, implementing stringent measures to safeguard your belongings throughout the delivery process.

Additionally, the Same-Day Luggage Delivery service is backed by insurance coverage of up to 50,000 THB per item, providing an extra layer of protection for your valuables.

AIRPORTELs: Your Luggage Delivery Partner in Thailand

With its commitment to convenience, speed, and security, AIRPORTELs’ Same-Day Luggage Delivery is the ideal solution for travelers seeking a seamless and stress-free travel experience in Thailand.

Luggage Delivery

AIRPORTELs is your trusted partner in making your Thai adventure truly unforgettable.

Read More

Special Privilege for Thai Lion Air Passengers

AIRPORTELs Luggage Delivery and Storage offers!!

Get 20% discount on luggage storage service at locations. (Special price at 80 THB per day. (Regular price 100 THB)

Please present Boarding Pass or E-Ticket for verification to receive the discount.

For more information, please contact Tel. 02 026 6927 or E-mail : center@csairportels

Period : 1 December 2022 – 31 December 2023

*Terms and conditions apply

Frequently Asked Questions (FAQ)


Frequently Asked Questions about AIRPORTELs Delivery Service.

Check here for FAQs for storage service

Check here, if you have questions of your booking

A: A reservation IS required for delivery service. Check our service guide to make a booking and enjoy your hand-free travel! Check our latest promotion for delivery service

A: Delivery service is based on the number of pieces of luggage. You may look the condition up at Type of luggage. There’s no restriction on the distance for delivery in the same city. Check our latest promotion for delivery service! 

Note that bundled bags or attached pillow, small bag, and plastic bag will be counted separately!

A: For Suvarnabhumi Airport (BKK), AIRPORTELs is on the B floor near to Airport Rail Link train station. For Don Mueang Airport (DMK), AIRPORTELs is at gate 9, 1st floor, Terminal 2.

Check the guide to counters to find us at ease! 

A: No, you don’t. AIRPORTELs service is as convenient as ever! If you reserve Scheduled Delivery, you only have to drop your luggage at hotel reception and start traveling hand-free. If you reserve On-demand Delivery, our driver will meet you at the lobby or building entrance on time. 

You will get updates of delivery status via e-mail or can track here by your order ID. 

A: If you reserved Scheduled Delivery, our driver will collect your luggage in the first 3 hours, which time CAN NOT be appointed, while for On-demand Delivery service, our driver will be there +/- 30 mins at the appointment time.

Please contact us if you don’t get any update during the service.

A: AIRPORTELs will always be on time. In case that an unfortunate event happens, AIRPORTELs will be fully responsible, arrange a specific agent to help your, and deliver your belongings to your ultimate destination by air express.

A: Each luggage is insured up to 50,000 THB with the contents inside. The suitcase, or container, is insured up to 10,000 THB.

A: Please provide your order ID, name, passport no., and the updated information. We’ll get back to you at the soonest.

Yes, our BKK airport counter open 24/7. However, please do check the service hour if you’re going to other branches. There’s no extra fee for storage for the first 24 hours for delivery service. Surcharge of storage service will be applied 24 hours after luggage drop-off time.

Click here to check the service hours.

We will send you an update via email after our driver collects or sends your luggage to the destination. Please also check the “spam” or “junk” mail if you don’t receive the message.

You may also check here to track your order status with Order ID

price and promotion luggage delivery bangkok

These questions and answers about AIRPORTELs service. We hope you enjoy to use our service.

Tel: +66 2-026-6927
E-mail: [email protected]

Effortless Luggage and Suitcase Delivery from Bangkok Hotels to Airports : A Comprehensive Guide

Where can you find Free Luggage Storage in Bangkok City?

How to go to AIRPORTELs Counter

AIRPORTELs have served thousands of satisfied travellers

We’ve been helping thousands of travellers enjoy their journey and vacation in Bangkok, Thailand. It has been a year since AIRPORTELs served Baggage Delivery to travellers from Airbnb in Bangkok, Thailand. Thank you for your great support. We are glad that all of our kind guests have benefited from this easy, convenient, and reliable service.

AIRPORTELs, Luggage Delivery, Luggage Storage

AIRPORTELs Story – A travellers wish come true

Many of you might not know how we come up with it and why? Here’s the AIRPORTELs story! It starts from a discussion with a friend doing Airbnb in 2014. While he’s hosting guests and tenants, most of them will have problems with their baggage for early check-in or late check-out.

After looking for proper solutions, we noticed that there’s no coin lockers nor deposit services available at public transfers.

airportels,luggage,delivery,Luggage Delivery Service
AIRPORTELs – Suvarnabhumi Airport

Months later, our team placed the 1st electronic locker “Lockbox” at the airport rail link station, Makkasan Station, successfully. However, this is not enough! Locker service is not the ultimate solution for travellers to enjoy a vacation in Bangkok as they still need to carry their bags from the hotel to the locker and they need to get back to pick the baggage up from the locker again.

I thought to myself, I wish my baggage could have legs and walk by itself, and that was the “Aha” moment.

lockbox,left luggage

(Note: 3 transit systems, BTS, MRT and ARL, are available in Bangkok. Though some of the stations of each system are adjacent to each other, travellers have to pass through long walkways and stairs to get into the other one.)

Imagine that you carry your 20 kg, roughly 40 lbs., or even heavier, baggage to climb up several stairways and, probably, many times that will make you wanna cry. You might think about taking a taxi. Yes, it could be the solution, but make sure you really realize the notorious traffic jams in the city.

AIRPORTELs, Luggage Delivery, Luggage Storage

Travel with AIRPORTELs

The idea is really simple, as the pain point comes at the airport and hotel. If we can connect these places seamlessly, travellers can enjoy their holiday more, and spend their time wisely! Think how tough it is when you drag your bags in the heat or the storm that can just start out of nowhere and come to fall on your head by surprise.

Thus, we came up with this new service “AIRPORTELs luggage Delivery” to deliver travellers baggage to and from airports, hotels, and shopping malls in Bangkok. Now, you don’t need to worry about your belongings. Think luggage needs, think AIRPORTELs. We’ll take care of your luggage, while you can travel hands-free.

AIRPORTELs customer review
AIRPORTELs – Suvarnabhumi Airport

Till now, thousands of travellers have used our service, are all satisfied and love our service. We have successfully made every order and served travellers from all around the world. It’s a great gift for us on this meaningful day. Travellers stay at Airbnb are available to use the service too. As Airbnb hosts usually have no reception or concierge to help, AIRPORTELs luggage delivery service will be the best solution!

AIRPORTELs Luggage Delivery Service at Suvarnabhumi
AIRPORTELs – Suvarnabhumi Airport


  • This is a good way to organize and can help you manage your business and travel plans more efficiently.
  • Easy to use through online booking and other forms.
  • 100% guarantee that your luggage will reach your destination safely.
  • Maximum damage insurance of 50,000 THB.
  • Checking status or inquiries 24 hours a day via Facebook, Line, or WeChat with notifications, status updates via E-mail.
  • Bag transport service between Suvarnabhumi Airport and condominium, hotels, or guest houses in Bangkok and Pattaya areas.
AIRPORTELs, Luggage Delivery, Luggage Storage

For more information about AIRPORTELs luggage service, please contact us at

  • Suvarnabhumi counter at the basement at the airport station
  • Don Mueang Airport Terminal 2
  • MBK Center Counter, 6th Floor, Zone B
  • Terminal 21, Asoke, 1st floor, Japan zone
  • Central World, 1st Floor, Groove Zone (opposite Bangkok Bank)
  • MIXT Chatuchal, 2nd floor, Zone B
  • Terminal 21, Pattaya 2nd floor, (Japan zone)

Thanks again for the great support. To delight your journey with hassle-free, BOOK NOW and enjoy your vacation in Bangkok, Thailand.

AIRPORTELs – A New Travelling Style In Bangkok

AIRPORTELs is a Thai founded company. We have created a new way of travelling. Holidaymakers can now enjoy their vacation time more. By offering a unique luggage delivery service between airports and hotels in Bangkok, Thailand. We have been revolutionizing the travelling industry since February 2016.


By partnering with hotels, the company offers a new travelling style. Not only do we offer reliable storage services, but also we deliver luggage between hotels and airports in the Bangkok metropolis.

Luggage Service,luggage delivery, luggage storage

The name “AIRPORTELs” brings together two essential elements of modern travel. Airports and hotels. By seamlessly connecting these two sites, AIRPORTELs services allow travellers to focus on what really matters to them. Whether it be vacation or business activities.

Bangkok is notorious for its traffic jams and crowded public transportation systems. For travellers, lugging bags around greatly reduces the joy of travelling. By using our services, travellers can make the best of their time.

AIRPORTELs counter



AIRPORTELs understands users worry about their belongings. This is why the company offers up to 50,000 THB insurance on each bag. Furthermore, luggage is delivered by professional logistics personnel who handle each bag with care. AIRPORTELs collects and delivers luggage to and from Suvarnabhumi airport (BKK). A full-service launch at other domestic airports is on the cards.

Luggage Service,luggage delivery, luggage storage

After landing, users can simply drop off their luggage at Suvarnabhumi airport and pick it up later when they arrive at their hotel. This allows them to start enjoying their holiday immediately upon landing. On the last day of the trip, they can check out from the hotel and also make full use of their last few hours in the bustling city luggage-free. This is because their belongings will be waiting for them at the airport.

AIRPORTELs Start Up Thailand luggage storage and delivery

AIRPORTELs believes that by removing the burden of luggage, travelling can be more convenient than ever. This is why users have many ways to book the service. Either online at, through the company’s social channels, or on the phone. Users can also book through one of our AIRPORTELs counters.


AIRPORTELs Counter in Bangkok

  • 1.Suvarnabhumi Airport, B Floor, Airport Rail Link Zone
  • 2.Don Mueang Airport | 1 Floor, Gate 9, Terminal 2.
  • 3.MBK Center | 6 Floor, B Zone.
  • 4.Terminal 21 | 1 Floor, Tokyo Zone.
  • 5.Central World | 1 Floor, Groove Zone.
  • 6.MIXT Chatuchak | 2 Floor, B Zone.

AIRPORTELs New Travelling Style

We offer simple, transparent and flat pricings. One-way delivery per bag is 299 THB without limit on luggage size, weight and delivery distance in Bangkok. Fastest delivery is available within 3 hours.

The company’s Suvarnabhumi airport site is 150 Sq.m. This means we can handle more than 2,000 bags at one time. The service is also offered in multiple languages including English and Chinese.

airportels Luggage Service,luggage delivery, luggage storage

Check out the AIRPORTELs official social channels below!





Read More :

How to deliver luggage and suitcase from hotel to airport in Bangkok?

Experience “Broadway” with the Bangkok Cabaret Show

Price and Promotion | AIRPORTELs Luggage Storage Service

The luggage storage by AIRPORTELs isn’t picky. No matter what size of your luggage or the weight of your luggage is, we still offer the same price.The price of luggage storage is as follow :

Storage Promotion

Special Privilege for Thai Lion Air Passengers ✈

Stop being chained to your luggage. Let yourself free and enjoy your trip in Thailand.

Airport Counter Price

AIRPORTELs Counter at

Suvarnabhumi Airport

B Floor, Airport Rail Link
Opens 24 Hours


AIRPORTELs Counter at

Don Muaeng Airport

Terminal 2, 1 Floor, Gate 9
Opens 6:00 a.m.  – 24:00 a.m.


Shopping Mall Counter Price

AIRPORTELs Counter at

Terminal 21 Asok

1st Floor,  Tokyo
(Right above H&M clothing)
Opens 10:00 a.m. – 22:00 p.m.


AIRPORTELs Counter at

Terminal 21 Pattaya

G Floor,  Paris
Opens 11:00 a.m. – 22:00 p.m.


AIRPORTELs Counter at

Central World

1st Floor,  Groove Zone
(Close to Tourist information counter)
Opens 10:00 a.m. – 22:00 p.m.


AIRPORTELs Counter at

Central Pattaya

1st Floor, Near the Hilton Pattaya Hotel Gate


Mon – Thu 11:00 a.m. – 22:00 p.m.

Fri – Sun 11:00 a.m. – 23:00 p.m.


AIRPORTELs Counter at

Central Samui

1st Floor, Beach Plaza zone

(near the No.9 clothes shop)

Opens 10:00 a.m. – 22:00 p.m.

(providing luggage storage only)


Central Samui Price

AIRPORTELs Counter at


B2 Floor, Siam Takashimaya zone

Opens 10:00 a.m. – 22:00 p.m.


AIRPORTELs Counter at

MBK Center

6 Floor,  B Zone
(Near to Food Island food court)
Opens 10:00 a.m. – 22:00 p.m.


AIRPORTELs Counter at

MIXT Chatuchak

2 Floor,  B Zone (Escalator by food court side)


Mon-Thu 10:00 a.m. – 20:00 p.m.

Fri-Sun 10:00 a.m. – 21:00 p.m.


AIRPORTELs Counter at

Yaowarat Chinatown

2nd Floor, Pichaiyat Building


Mon – Fri 10:00 a.m. – 18:00 p.m.

Sat 10:00 a.m. – 14:00 p.m.


Stop being chained to your luggage. Let yourself free and enjoy your trip in Thailand.

Luggage Delivery and Storage in Bangkok 2023

Planning a trip to Thailand or having business meetings here? Want to explore freely without lugging around heavy luggage? Look no further! AIRPORTELs is here to assist you with luggage storage and delivery services from the airport to your hotel in Bangkok or anywhere in Thailand!


About Airportels

For the ultimate convenience in traveling further in Thailand, Airportels, the top provider, offers unparalleled luggage delivery and storage services. Whether you need to store your baggage upon arrival or ensure a memorable last day after check-out, you can manage your time effectively without worries.

Moreover, we also provide efficient luggage delivery services for pick-up and drop-off at airports, hotels, and shopping malls in Bangkok. With our seamless services, you can travel with ease and peace of mind. All of this will convince you to travel or do your business comfortably to save time and money and reduce stress from traffic and any burden that will distract you.

About Airportels

Luggage Storage

We offer five Bangkok locations for luggage storage and delivery: Airportels counters

  • Suvarnabhumi airport
  • Don Mueang airport
  • MBK Center – Free 2 hours luggage storage
  • Central World
  • Terminal 21 Asok
  • MIXT Chatuchak
  • ICONSIAM is coming soon

In addition, we offer storage for not only luggage but also bicycles and other sports equipment, as well as technological devices. Rest assured, we understand the value of your belongings during your trip. Our privacy policy and 24-hour security service guarantee the prevention of any physical damage to your items. So, leave your worries behind and make the most of your last day in Thailand before heading to the airport.

We offer five Bangkok locations for luggage storage and delivery: Airportels counters

About Price, Service and Counter

Avoid the hassle of carrying your baggage to hotels, airports, and shopping malls in Bangkok, and save time navigating through roadworks. Our luggage delivery service offers convenience starting from just 299 baht, with no size or distance limitations within Bangkok city, available at any time you require.


We also provide nationwide delivery in Thailand starting from 349 baht per piece (up to 15 kg). Rest assured, our fast and reliable delivery ensures your luggage arrives safely and on time. Stay updated on your luggage’s status via Facebook, LINE, WeChat, or email.

Thailand Hands-Free Travel

Luggage Delivery

Airportels provides efficient luggage delivery services. Whether you need your luggage delivered from the airport to your hotel or any other location, Airportels ensures a prompt and reliable service. Enjoy the convenience of having your luggage safely transported to your desired destination, allowing you to travel hassle-free.


How to Store Luggage Online/Offline

Now you may have a question how to leave or storage your luggage? We are here to assist you. You can store your luggage with us both offline and online. If you arrive at the airports, you can leave your baggage at our counters at the Airportels at Don Mueang and Suvarnabhumi airports and provide our staff with necessary information. This service also available at shopping malls at MBK Center, Terminal 21, and 21 Asok, and Central World as we mentioned above.


Where can you book online?

On online platforms, you can easily book our service via our Airportels website ( or other platforms like Klook, Viator, Traveloka, and Tripadvisor, and you can pay for delivery charges both online by credit cards, PayPal, or Alipay. If you are not able to pay with these payment methods, we recommend you another alternative to paying at our counter with our staff. 

Drop off before / pick up

To book our services, simply visit our booking platform and select your desired location for luggage pick-up or collection, such as a hotel, home, condo, Airbnb, shopping mall, or airport. Choose the date and time you require, specify the quantity of luggage (with no restrictions on size, weight, or distance), and provide your basic information in the form. Complete the process by making your payment, and if you have a promotion code for a discount, check our website for details.

That’s it! You’re now ready to enjoy hassle-free travel in Thailand with our fast and secure service, leaving bulky items behind.

Here are five Thailand storage and delivery services from Airportels. As we told you, we realize your convenience, schedule, and your belongings are our priority. Our warranty covers up to 100,000 baht as compensation for both kinds of services.


We hope you will enjoy and have a nice trip to Thailand as we welcome you. If you want to find out more about us, our promotions and reviews, you can visit our website or another travel online platform to check and see the special offers for you. Try out the Airportels convenience experience for yourself.  


Follow us

●       Thai web
●       booking :
●       Facebook: AIRPORTELs
●       IG: AIRPORTELs
●       Tiktok: AIRPORTELs

Airportels media Licenses 4.0

Attribution 4.0 International (CC BY 4.0)

This is a human-readable summary of (and not a substitute for) the licenseDisclaimer.

You are free to:

  • Share — copy and redistribute the material in any medium or format
  • Adapt — remix, transform, and build upon the material
  • for any purpose, even commercially.
This license is acceptable for Free Cultural Works.
  • The licensor cannot revoke these freedoms as long as you follow the license terms.

Under the following terms:

  • No additional restrictions — You may not apply legal terms or technological measures that legally restrict others from doing anything the license permits.


  • You do not have to comply with the license for elements of the material in the public domain or where your use is permitted by an applicable exception or limitation.
  • No warranties are given. The license may not give you all of the permissions necessary for your intended use. For example, other rights such as publicity, privacy, or moral rights may limit how you use the material.

Frequently Asked Questions (FAQs) Booking and Reservation


Frequently Asked Questions about Bookings and Reservation.

Check here for FAQs for delivery service

Check here for FAQs for storage service

A: Yes, we will send you a confirmation email with order ID and booking summary. Please also check “spam” or “junk” in your email. If you don’t get a confirmation email in 30 mins after booking, please contact us. You can also check here with your order ID. 

Note that it is always suggested to have a screenshot after you complete online booking! 

A: Please contact us with your order ID, updated date and time, no. of luggage, and/or location. We will send you a new email after confirmation. After update, you can also check here with your order ID. 

Note that service fee may change according to your request based on time and no. of luggage. 

A: We will keep your luggage another 30 days after your estimated time to pick-up, ETP. If you don’t extend the storage duration, the luggage will be disposed. 

Note that we will charge service fee in advance by extending the storage duration. 

A: We fully refund if the order is cancelled at least 2 hours before the service starts. Please contact us to request cancelling booking with your order ID. Refund will be proceeded in 5 business days. Check here for further information. 

Note that service fee IS NOT refundable after service time starts. The refund can only be transacted through original payment gateway, AliPay, or PayPal.  

A: Please contact us with your order ID to amend your booking. Our agent will check your request and reply with email after confirmation. 

Note that extra service fee will be applied as delivery service is based on no. of luggage. 

A: Please contact us with your order ID to amend your booking. Our agent will check your request and reply with email after confirmation. 

Note that service fee can only be refunded according to cancellation policy. After due time, refund CAN NOT be issued. 

A: Please contact us with the followings. Our agent will check and reply to you at the soonest. 

  1. Order ID (or booking details if order ID isn’t available) 
  2. Payment method (such as credit card or PayPal)
  3. Date and time of the transaction
  4. Amount of payment 
price and promotion luggage delivery bangkok

These questions and answers about AIRPORTELs service. We hope you enjoy to use our service.


Tel: +66 6321-666-99
Website: Luggage Delivery Bangkok
E-mail: [email protected]
Kakao Talk: AIRPORTELs

Effortless Luggage and Suitcase Delivery from Bangkok Hotels to Airports : A Comprehensive Guide

Where can you find Free Luggage Storage in Bangkok City?

How to go to AIRPORTELs Counter

Frequently Asked Questions (FAQ) Storage Service


Frequently Asked Questions about AIRPORTELs Storage Service.

Check here for FAQs for delivery service

Check here, if you have questions of your booking

A: You may visit our counters directly during service hours. However, we strongly suggest you to have a booking to ensure that a space is reserved for you. You can just drop and go with no hassle!  

Check our latest promotion for storage service.

A: No, there is no restriction for luggage storage. You can store any size and type of luggage (except prohibited items!) Note that service fee applied to different types of luggage is different! Check our latest promotion for storage service

A: AIRPORTELs services are based on the number of pieces of luggage for every 24 hours. We also have long-term storage discount. Check it out with our latest promotion!

Note that service fee applied to different types of luggage is different! Check here for more info.

A: Yes, both of our airport counters in Bangkok open 24/7.

At Suvarnabhumi airport, we are on the B floor near to Airport Rail Link train station. Click here for the instruction at BKK.

At Don Mueang airport, the counter is next to Gate 9, 1st floor, terminal 2 (Domestic terminal). Click here for the instruction at DMK.

A: We provide services at the most popular malls and airports not only in Bangkok but also other popular destinations, such as Phuket and Pattaya.

Check our locations to find the nearest one to you in Thailand.

A: Yes, you can ask your friend to retrieve luggage instead. Please email us your order ID, passport no., and your friend’s full name and passport no. 

A: If your luggage isn’t at our 24-hour airport branches, please check the service hour careful at where you keep! The service fee is based on every 24 hours since your drop-off time. For further conditions, please check here

A: No, we are in the passenger terminal in the airports. You must hold an appropriate visa to enter Thailand. 

We only suggest you to use storage service if you have more than 3 hours during transit/transfer flights to queue up to enter (passport control and customs clearance). 

In addition, there is NO facility for luggage storage in the security area in both Suvarnabhumi and Don Mueang airport in Bangkok. 

price and promotion luggage delivery bangkok

These questions and answers about AIRPORTELs service. We hope you enjoy to use our service.


Tel: +66 6321-666-99
Website: Luggage Delivery Bangkok
E-mail: [email protected]
Kakao Talk: AIRPORTELs

Effortless Luggage and Suitcase Delivery from Bangkok Hotels to Airports : A Comprehensive Guide

Where can you find Free Luggage Storage in Bangkok City?

How to go to AIRPORTELs Counter