Bangkok Luggage Storage Compared: AIRPORTELs vs Bellugg vs Bounce

Verified 26 July 2026.

Short answer. At either Bangkok airport, use a company with a counter of its own there: AIRPORTELs is open 24 hours inside both, and Bellugg publishes counters at both. Anywhere else in the city, Bounce almost certainly has a partner or a 24-hour BTS/MRT locker closer to you than our nearest branch. For a two- or three-hour gap, LuggageHero bills by the hour rather than by the day. And if your hotel will hold the bag free and you are coming back for it, use the hotel.

Four names dominate luggage storage in Bangkok, and they split two ways: AIRPORTELs and Bellugg run counters under their own name, while Bounce and LuggageHero are booking platforms that place your bag in a partner’s shop, hotel or locker. That difference decides who is standing there when you hand over your suitcase, who is liable if it goes missing, and whose opening hours you are relying on. Below is the working behind each of those answers, including the cases where we are not the right one.

Who actually operates the counter your bag sits in?

This is the question that changes everything else, and it is the one no price table shows you.

AIRPORTELs has run its own staffed branches and airport counters, with our own employees, since 2015. Bellugg’s About page dates the business to March 2016, and its airport counters carry the Bellugg name — though it does not publish who staffs them.

Both platforms describe the model plainly on their own sites. Bounce says it is “partnering with local shops, hotels and other small businesses”, and tells prospective hosts “you control your capacity and your opening hours”. LuggageHero describes “storage space inside a verified shop, hotel, or local business”, and its Bangkok page is headed “Half the price of station lockers and airport lockers”. Neither identified a Bangkok location as one it runs itself when we checked on 26 July 2026. Your bag usually goes behind the counter of a café, a hotel desk or a shop that has signed up — or, with Bounce, into one of the four self-service lockers it lists at BTS Saladaeng, two MRT stations and Central World.

Both models work. They simply behave differently late at night, when a partner’s shutters are down, and when a bag comes back damaged.

Where can you actually drop a bag?

At the airports, here is what each company publishes (all checked 26 July 2026):

• AIRPORTELs — our own staffed counters inside both airports, open 24 hours: Suvarnabhumi B Floor in the Airport Rail Link zone, and Don Mueang Terminal 2, 1st Floor, Gate 9 (as of July 2026).
• Bellugg — two counters inside Suvarnabhumi (2nd Floor arrivals and 4th Floor departures at Gate 7, between counters P and Q), plus a Don Mueang counter. Their site publishes all three as operating 24/7.
• Bounce — no counter of its own inside either airport; its own Bangkok Airport (Suvarnabhumi) page says so in as many words, quoted below. The Suvarnabhumi-named listing on their Bangkok page carries the distance label “Bangkok Airport ∙ 15 min”.
• LuggageHero — publishes no Suvarnabhumi or Don Mueang location, and no airport page for either, as of 26 July 2026.

We don’t have stores at the airport yet, but here are options in the city center of Bangkok.Bounce, its own Bangkok Airport page — read 26 July 2026

In the city, the ranking reverses, and this is where we lose:

• ~200Bangkok storage spots Bounce advertises
  (their figure, checked 26 July 2026)
• 15AIRPORTELs staffed branches across greater Bangkok
  (20 nationwide, as of July 2026)

If you are standing in Khao San, Nana or Chong Nonsi with a bag and twenty minutes, a Bounce partner is very likely closer to you than we are. That is a real advantage and we are not going to pretend otherwise.

The thing to check before you walk there is the hours. On a platform they belong to the host business, not to the brand on the app — Bounce says as much to prospective partners: “you control your capacity and your opening hours”. On its Bangkok page on 26 July 2026, some listings showed “Open 24 hours” while others closed at 8pm, and one showed as closed at the moment we looked. Open the individual listing and read its hours, rather than trusting the city page.

One thing worth knowing about Bellugg specifically: as of 26 July 2026, none of its three non-airport Bangkok points — trading as JFS Nana, Easydrop Khaosan and Easydrop Siam — offered luggage storage. Each is published with a delivery service only: Bellugg’s own location data marks all three as non-storage, and its own storage pricing lists no storage product at any of them. Bellugg does sell storage in Bangkok — at its Don Mueang counter, and at Suvarnabhumi — but not at those three city addresses. If you want a bag held in the city centre rather than sent somewhere, check the service icon on the location before you book.

LuggageHero publishes Bangkok pages and prices, but its locations sit inside partner businesses and its booking app loads availability live. Check what it actually shows for your dates and neighbourhood before planning around it.

What does it cost?

Comparing prices honestly here is harder than it looks, because the four companies bill in different ways and two of them add a fee you only see at checkout. What follows is what each company published in July 2026, not an all-in quote.

Three honest notes on that table:

1. We do not win on price everywhere. At Don Mueang, Bellugg’s published rate is ฿100 flat for any size, exactly matching ours, so for a single day at DMK there is nothing between us.
2. The two platform figures are floors, not totals. Both add a mandatory per-bag fee — Bounce discloses its Bag Protection charge only at the confirmation step, and LuggageHero’s Bangkok page publishes a US$1.99 per-bag service fee — so neither headline rate is what you pay.
3. LuggageHero bills in a unit we do not offer — by the hour. If you need a bag held for two hours, their model charges for two hours plus the US$1.99 per-bag fee, where ours charges a full ฿100 day. That fee is what makes it close, and their rates are published in US dollars, so which comes out cheaper depends on the rate on the day you book. The structural difference is real, though, and it is theirs: we have no sub-day price at all.

What happens if a bag is lost or damaged?

This is where the published terms diverge most sharply, and where most travellers never look.

• AIRPORTELs — every booking is insured up to ฿50,000, and each bag is x-ray screened, tagged and photographed at drop-off, so its condition is on record before it leaves your hands. Note the unit: ฿50,000 covers the booking, not each bag. If you are storing several high-value bags, weigh that against a per-bag cap.
• Bellugg — publishes more than one limit. Its storage FAQ and depository terms state ฿10,000; clause 13.1 of its terms and conditions states ฿50,000 per piece of luggage, in a document whose stated scope covers deposit as well as transport. Reading both on 26 July 2026, neither says which figure governs storage — so read them both before you book.
• Bounce — offers “Bag Protection” of “up to $10,000 … per Booking”. Its terms and conditions state that this “does not constitute a contract of insurance and is offered at the sole discretion of Bounce”, and its help centre repeats that it “is not an insurance contract”. Eligibility and documentation conditions apply.
• LuggageHero — includes a guarantee of up to US$500 per bag against damage, loss and theft, with optional insurance up to US$3,000 per bag at extra cost. Its help centre states that this cover “only applies after your personal or travel insurance provider has processed or formally declined your claim”.

The practical difference is not the headline number, it is the process each company publishes behind it:

None of the other three described a photographic record on the pages we read on 26 July 2026. That is a comparison of what each company publishes, not of how any individual venue actually works.

So which should you actually use?

• Flying out of, or landing at, either Bangkok airport — use a company with a counter of its own at the airport. That is AIRPORTELs at both, 24 hours, inside Suvarnabhumi (B Floor, Airport Rail Link zone) and Don Mueang (Terminal 2, 1st Floor, Gate 9). Bellugg publishes counters on both the arrival and departure floors at Suvarnabhumi and one at Don Mueang, where its published storage rate matches ours at ฿100 for any size.
• You need a bag held for two or three hours only — LuggageHero bills by the hour where we bill by the day, so its unit fits a short gap better than ours does. Two things to do before you count on it: check its app for a bookable location near you on your dates, and add its US$1.99 per-bag fee before you compare totals.
• You are in a neighbourhood and want the nearest possible drop point — Bounce’s partner density, including its 24-hour BTS and MRT lockers, will usually beat our 15 Bangkok-area branches on distance alone.
• You are booking airport-to-hotel delivery and want the bag held first — Bellugg publishes up to 7 days of free storage bundled with a delivery booking, provided you name a pick-up date (their FAQ, as of July 2026). If you need both services, price that against ours before you book.
• Multi-day, big, or valuable bags — flat pricing and published insurance favour us: ฿500 covers 5–7 days where per-day rates keep counting, and the ฿50,000 cover is published before you book rather than explained to you at the counter.
• You would rather not come back for the bag at all — that is the case none of the storage-only comparisons cover: same-day delivery to your hotel from ฿299 per bag up to 25 kg (as of July 2026) means the bag meets you instead.
• Your hotel will hold it free and you are returning anyway — use the hotel. Nobody beats free.

For rates at the airports specifically, we keep a separate side-by-side of luggage storage at Bangkok’s airports. For every counter location and its hours, see luggage storage in Bangkok.

What else do travellers ask?