Information you provide – By registration and reservation of the service, we will ask our clients to fill the form which includes necessary personal information or align the information of their social media accounts to provide the service. Details of transactions, accounts, contact records, and the other essential information that is required to fulfil your order or request. The above information and data are necessary to provide a justice and fair evidence when either participated party or entity fail to fulfil his/her/their duty.
We use the information we collect to provide service and improvement and optimization of our system within our organization, or provide the information partially to partnered business if necessary. We won’t sell or provide your personal information to any unrelated third party.
From time to time, we may disclose your personal information to any member of our organization for operational usage only. These members could be our subsidiaries, employee, or any entity who is directly owned by AIRPORTELs Co., Ltd. Also, we may disclose partial personal information to hotels or partnered businesses who apply equivalent information protection obligations to us with operational purposes.
Under the law of the Kingdom of Thailand, if any suspected event or person is under investigation by Thai official or governmental institute or authority, we will cooperate such organisation for the event.
You have the right to ask us not to process your personal information and/or data for our marketing purpose. Usually, we will ask you for such purpose in advance before we collect your information. You can avoid your information to be processed by us by checking the boxes or enquiries when you insert your information and data in the forms or channels we used to collect the data. You can also inform us via our email and the other contacts in section 10 or Contact Us.
From time to time, our website may contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
You have the right to amend and request for change for your own information. Please contact us via our email or phone for further enquiry. However, we may request to inspect and verify your identification when you order for modification or request for your own information we hold. Please be very careful when you insert the information of your identification such as ID number, passport number, and nationality as such information is not able to change once it has been confirmed. Only in the event that you can provide appropriate and sufficient evidence to modify your data. Though you have the right to request for information modification, we reserve the right to charge you a reasonable fee for the work.
In order to protect your personal information, we take all reasonable steps, through the use of updated security software and protocols, training and fostering awareness and practices of our associates and staffs, and signing confidentiality agreement with our employees. Technically, we apply SSL to encrypt our services and information.
AIRPORTELs Co., Ltd. is an organization registered in the Kingdom of Thailand under number 012555802****
Tel (Customer Service): +666-321-666-55
Tel (Customer Complaint): +666-321-666-99
Address: 11/20, Moo 5, Summakorn Village, Bangkhunkong, Bangkruay, Nontaburi 11130
Address (Thai): 11/20 หมู่ 5 หมู่บ้านสัมมากร ตำบลบางขุนกอง อำเภอบางกรวย จังหวัดนนทบุรี 11130