How to deliver luggage and suitcase from hotel to airport in Bangkok?

How to deliver luggage in bangkok from hotel to airport with AIRPORTELs

After you check out at the hotel, your luggage and suitcases will drag you back from exploring further in the city.

You may simply BOOK AIRPORTELs luggage delivery service online, drop the luggage at the front desk or concierge, and are ready to enjoy your hands-free travel.


luggage storage, luggage delivery, airportels



    Select the location for us to pick up your luggage

    You can choose from hotel, home/condo/airbnb, shopping mall or airport that you would like us to pick up your luggage.

Date & Time

Select your Date & Time for us to pick up your luggage

You can choose the date and time that you would like us to pick up your luggage in advance.


    Select the location to collect your luggage.

     You can choose from hotel, home/condo/airbnb, shopping mall or airport that you would like to collect your luggage.

Date & Time

Select your Date & Time to collect your luggage

You can choose the date and time that you would like to collect your luggage.


    Select quantity of your luggage that you would like to delivery.

    Unlimited of weight, size and distance.


Fill information form for evidence when you collect your luggage.



    Select your payment method for your booking.



  Promo code

Put your promo code here to get special deal!


Let’s see how does it work when you’re at the hotel after booking the service online.

  • Check your belongings and go to hotel lobby

pack your luggage and go to hotel lobby,deliver luggage in bangkok

Check all your belongings when you pack your luggage. To be more careful, you may refer to our Packing Checklist to follow up all your gears. After all, make sure your luggage is packed properly and locked up. In addition, don’t forget to close the door after your leave the room! For the reasons, you may take a look on the Tourist Scams.


  • Drop your luggage at hotel concierge or reception

Drop luggage at hotel reception

After your wonderful time in the hotel, it’s time to move on and enjoy more before you go back home.

  • Notice the concierge that AIRPORTELs will come to pick up your luggage or show the Yellow Picture

AIRPORTELs will come to collect luggage

Though most of the hotels have known AIRPORTELs already, some of them may haven’t been updated. To save your time, you can simply show them the Yellow Picture or Contact us. After you drop your luggage at the appointed time, you’re ready to start your hands-free travel. Don’t worry. AIRPORTELs WILL be there, collect your luggage safely, and deliver to the destination on time! During your fun time, you may check your email to get updated with your delivery status or simply message us with your order number via our Messenger Accounts.

  • Receive your luggage at the airport or your destination

Receive luggage at the airport,deliver luggage in bangkok

After a long day journey, we still have to say goodbye… Hope you will enjoy your time and have fun with the hands-free experience. If you’re going to catch the flight, Find us at Suvarnahbumi airport (BKK) or Don Mueang airport (DMK). Our cute staff will give you a warm greeting. You may simply show your passport to pick up your luggage. Later on, don’t forget to get VAT refund, visit duty-free shops and collect more souvenirs before taking the flight. Here are the facilities and services at Suvarnabhumi airport and Don Mueang airport. AIRPORTELs wish you a pleasant, memorable journey with us. Bon Voyage and see you next time in Bangkok, Thailand.

luggage storage, luggage delivery, airportels

Frequently Asked Questions (FAQ)

Terms and Conditions

Where can you find Free Luggage Storage in Bangkok City?


  1. My hotel is Chatrium Hotel Riverside Bangkok.
    I wonder if you can move my baggage to Don Mueang airport in my hotel

    1. Hi Song ye kyoung,
      I would like to inform you that we don’t have a counter service in Donmeung Airport yet. So, If you prefer to use our service we would pass your luggage to luggage storage in Donmeung Airport which you have to pay more 75 Baht per luggage when you pickup.

      If you are okay please book the service via link below

  2. My luggage is dropped BKK airport on Oct. 20th andit will be picked up at BKK airport on Oct. 21st.

  3. А если на несколько дней хранится, то платно?

    1. Hello, you want to store your bags right ?

  4. Hi,
    I need to store for 11 days a small bag in don muang 3/4 kg
    How much for all the days?

    1. Hi David,
      The storage fee at DMK airport is 69THB/Bag/24hr at the moment.
      There’s no restriction on size and weight for each piece to storage.
      According to your inquiry, the fee will be 759 THB.
      On the other hand, the DMK branch opens 24 hours, and you may just walk there without booking.
      The counter is near to gate 9 on 1st floor in terminal 2 (Domestic Terminal).

      Good Day

  5. Hi,
    I’ll land from phuket to suvarnabhumi airport at 23:30 and my next flight is at 8 next morning.
    Do I have any chance to pick up my bags from airportels luggage storage if I put them there before?

    1. Hi Tom,

      The counter service at BKK Airport would open until 24:00

  6. Hello, I need to store my luggage for less than 24 hours. I will leave it in the morning at MBK Center and will pick it up at night. How much will that cost?

    1. Hi Alison

      It’s free storage at MBK up to one day

  7. Hi,
    we would like to store 2 luggages for 16 days. How much will it costs?
    And how long is the procedure to get the bags back before checking in to have our next flight?

    1. Hi Ross,

      It depends on your location of storage too as normal price is 100 THB/Day and 500 THB/Week, it will cost you approximately 1,200 THB per bag. It will take few minutes both process storing your bag and retrieve.

  8. Hi,

    I want to leave 2 items of luggage at the Mbk centre for less then 24 hours. I’ve read this is free but do you have to book this in anywhere or just turn up on the day?

    1. Hi Chole,

      It is not required to book in advance, just get to our counter service to leave them ^^

      Have a nice day

  9. I’ve read you can store your bags for free at the mbk center, but do you need to book this? It would be for less then 24 hours on the 2nd April.


    1. Hi Chole,

      We open 10:00am and close 10:00 pm, during the day at mbk would be free
      Just get there to use the service

  10. hi.. if I drop my baggage early before 9, can i pick it at Svarnabhumi before 15? around 14 maybe? because my flight will be depart at 16

    1. Hi Nina,

      It would be delivered around that time 3pm
      If you would like to get it earlier we have on demand delivery, which you could get your back before 14:00
      It take only 4 hours on delivery.

      And you could book at this site

      Have a good trip!

  11. Hello!

    Do you offer airport to airport delivery? We will be landing on DMK in the morning and flying form BKK late night.


    1. Yes, we have delivery from airport to airport. I hope its not too late for response like some one who i can’t remember said later better than never ♥

  12. Can you deliver luggage to Nachonchai Air?how much?

    1. Hi Jane, sorry we can’t deliver luggage to bus stations at the moment.

  13. Hi Airportels

    We’re due to arrive @ Suvarnabhumi Airport next Friday 4th and looking to drop 2 large luggage for storage with Airportels

    How much per each luggage per day?



  14. Hi Steve, the storage fee is 100THB/Bag/24hrs regardless the size and weight of each piece of luggage. In addition, please notice that our Suvarnabhumi airport branch opens 08:00 – 24:00, midnight, rather than 24 hrs.

  15. Hi. I am from Singapore and will be going to Bangkok for 4 days before I head to Japan(From SUV Airport) for a week. I am taking thai airways and will transit at Suv airport again when I am back to Singapore from Japan. I am planning to leave 1 luggage at Suv airport for a week before I depart for Japan. My question is

    1) How much will it be charge for a week for 1 luggage?
    2) Can it be arrange to be a check in baggage(flight info given beforehand) since I will be in transit area?

    1. Hi Dinah,

      Thank you reaching us, as your questions please see the answer below
      1. The service fee is 500 THB/Bag/Week (5-7 days)
      2. It not possible to re-arrange in the transit area, our counter service is outside the gate

      Have a good day


  16. Can we collect the drop luggage at the Suvarnabhumi Airport transit area ?

    1. Hi Lena,

      Unfortunately our counter service is outside the gate so it not possible to pickup in the transit area.

      Have a good day


  17. I have a flight that leaves later in the day from DMK and want to leave my bags at your kiosk and go explore the city and come back to take my late flight. Will I have to pass security to drop off my bag, even though my flight won’t leave until 12 hours later?
    Thank you,

    1. Hi Donia,
      You don’t need to pass security to drop your bags cause our counter is outside the check in gate.

  18. We will be leaving Bangkok going to Phuket on 17th July return 22nd July. Do you pick up luggage from hotel store and then deliver to a different hotel?

    1. Yes!, we can but only hotel in Bangkok to another hotel in Bangkok
      Btw we have cross province delivery from Bangkok to another city in Thailand but you have to drop your bags at our counter
      Please notice that our counter have different service time :

      • BKK Suvarnabhumi Airport – 08:00 – 24:00, midnight
      B Floor, Airport Rail Link, Suvarnabhumi Airport

      • DMK Don Mueang Airport – 24 HR
      1st Floor, Gate 9, Terminal 2, Don Mueang Airport

      • MBK Shopping Center – 10:00 – 22:00
      Zone B, 6th Floor, MBK Center

      • Terminal 21 Shopping Mall – 10:00 – 22:00
      Japan Zone, 1st Floor, Terminal 21 Shopping Mall

      • Central World – 10:00 – 22:00
      Groove Zone, 1st Floor, Central World

  19. I will be arriviving at BKK at 22:30. But leave the next morning at 9:00 at bkk. How much would each luggage cost?

    1. 100 THB/bag at BKK airport and 69 THB/bag at DMK airport.

  20. Hi,
    We will stay at Peninsula bangkok hotel on 25th June (Mon). Our flight is at 20:50 on the same date. If we drop our 3 luggages at 13:00pm at the hotel, can we get them at 17:00pm at Suvarnabhumi Airport on the same date (25th June)?
    Thank you.

    1. Sure, our delivery service confirm that your luggage will arrived in 3 hours ><

  21. Hi Team, I would like to visit MBK centre on Thursday 27th June and do an afternoon shopping. Can I leave one travel case for about 4 or 5 hours for free or there is a fee ? As I leave and go airport mid evening. Many Thanks indeed.

    1. Hi NEIL GRIFFIN, we have no charge for storage service at MBK until 1 August 2018. So you can drop your bags with us and enjoy your shopping 🙂

  22. Hi there
    Is possible book a collection for storage 3 suitcases, during 15 days, at the Suvarnabhumi Airport or do I need go there in person to do the storage process ?


    1. Hi Janaina its both possible you can booking online or just go there and our staff will serve you.
      But I recommend you to make an online booking cause you won’t waste time to input some information when you drop your bags.
      However both of process will finished in 5 mins, then choose the most comfortable for you 🙂

  23. อยากทราบว่าที่ไหนมีฝากฟรีบ้างคะ

    1. สวัสดีครับ
      สำหรับบริการฝากฟรีทางเรามีทั้งหมด 3 สาขาครับ
      Terminal 21 ฝากฟรี 3 ชั่วโมง จากนั้นมีค่าบริการวันละ 100 บาท
      Central World ฝากฟรี 2 ชั่วโมง จากนั้นมีค่าบริการวันละ 100 บาท
      MBK center ฝากฟรี 1 วันครับ จากนั้นมีค่าบริการวันละ 100 บาท

  24. Can you deliver luggage from BKK hotel to either Chiang Mai Hotel or Chiang Mai airport with adequate notice? If so how much please?

    1. Hi,
      We can send to Chiang Mai hotel the cost is 600 THB per luggage but you should drop your luggage before 12.00 pm.

  25. Hello, of course this piece of writing is genuinely fastidious and I have learned lot of things from it regarding blogging.

  26. Hi,
    I would like to keep my luggage stored for one week in DMK airport while I will be traveling to the north. I have a flight back from Chiang Mai to BKK DMK airport (Terminal2)on Sunday 07/10/2018 and then only 2h15 min transit before taking a second flight. Would that be enough time to get my luggage and have time to check-in my second flight in Terminal 1? How much does it cost for one week? (7days)
    Thanks in advance.

    1. Hi MHAMDI,
      Thank you for your interest in our services.
      Our counter at DMK airport is on the 1st floor gate 9 at the connection way between Terminal 1 and Terminal 2,
      After you landing you can take an elevator to the 1st floor [ in elevator press G floor in terminal 2 and 1 st floor in terminal 1 ]
      You can come to use our service before taking the second flight, for using our service it take around 3 mins and not too far for both of check in terminal.

      The price for luggage storage is 69 THB/BAG/DAY, for 7 days the total price is 483 THB/BAG
      You can directly walk in to our counter without make a reservations before just show your passport there and we will serve you 🙂

  27. hello ,
    i will arrive Suvarnabhumi airport and I want to check if can drop our bags to lebua at state tower for two way
    also, I am going to Phuket for two days and I will come back to Suvarnabhumi airport t catch my international flight, can I store my bags at you
    please provide me the details

    1. Hi Ayham,

      Thank you for choosing us.
      For luggage delivery service from Hotel to Airport two way is 800 THB per first luggage and 398 THB for each of following luggage.
      Reference by :
      Delivery from Airport to Hotel, 400 THB for first luggage and 199 THB per each of following luggage
      Delivery from Hotel to Airport, 400 THB for first luggage and 199 THB per each of following luggage

      For storage service price please see this promotion for your reference :
      1 day 100 THB/piece
      5-7 days 500 THB/piece
      26-30 days 2,000 THB/piece

      Good news, we already have delivery service in Phuket, you can drop your luggage at Bangkok and sent to Phuket in the same day.
      We also have our counter in Phuket if you finding some storage service overthere.
      If you have any question, please don’t hesitate to Contact us.

  28. Hi, good to find this service.
    My travel plan will be as follows:-
    1. Arrival Day at Suvarnabhumi Airport at 10.15 am. Leave luggage at Airportel to deliver to a hotel near Sanam Pao BTS station on the same day. How fast our luggage reach the hotel?
    2. Departure Day, hotel checkout at 11.00 am but flight home is 7.55 pm. Leave luggage at hotel for Airportel to pick-up. What is the earliest time we can claim our luggage at the Suvarnabhumi Airport that day?


    1. Hi sizzan,

      Thank you for your interest in our services.
      1.Delivery service from BKK airport to hotel we have 1 schedule time is
      drop off at Airport before 12.00 pm and pick up at hotel after 6.00 pm

      2.Delivery service from hote to BKK airport we have 2 schedule time is
      drop off at hotel before 9.00 am and pick up at airport after 12.00 pm
      drop off at hotel before 12.00 pm and pick up at airport after 6.00 pm

      We also have on demand delivery service, that you can drop your bag out of schedule time and your bag will arrived destination within 3 hours.
      Please do not hesitate to Contact us if you have further questions.

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