Author: 9mind Airportels

What do you think is the thing you usually look for when booking a hotel? Of course, you look for ‘hotel facilities’ and ‘hotel amenities’ that the hotel offers for convenience and value for money. It’s a little confusing. This article aims to simplify the differences between these terms. It offers a clear understanding of what each involves. Whether you are a traveler looking for the perfect stay or a hotel owner aiming to enhance the guest experience. Knowing these differences is important.

In this article, we will discuss the definition of ‘hotel facilities’ and ‘hotel amenities’. This makes it easy to understand their role in the world of services. From the functional aspects of the facility to the features that increase the convenience of the facility. 

• Definition of hotel facilities

Hotel facilities to the physical structures and services that a hotel provides to enhance the overall guest experience. It’s usually used in reference to something that provides a practical benefit. These go beyond just the rooms themselves and include additional services and features that contribute to a pleasant experience.

The hotel facilities example: Fitness Center with Gym, Spa, Swimming pool, Meeting Room, Tourist center, Bar and Restaurant, Laundry, Salon, etc.

One of a prime hotel facilities example is luggage services, which encompass storage and delivery options. Also provide options for both short-term and long-term luggage storage to serve to guests with different needs.

• Luggage storage service

If guests arrive at the hotel before the official check-in time. Instead of carrying their luggage around, the hotel with excellent facilities offers secure storage. This service ensures that guests can freely explore the surroundings without the burden of their belongings. Similarly, for those departing later in the day, the convenience of luggage storage allows guests to make the most of their time without difficulty carrying bags. Some hotels even provide the added service of delivering luggage directly to the guest’s room, ensuring a seamless and stress-free experience. These facilities are examples of conveniences that elevate a hotel stay beyond the ordinary, creating a more enjoyable and relaxing environment for guests.

• Definition of hotel amenities

Hotel amenities include additional services and features provided by hotels to elevate the guest experience beyond basic accommodation. The hotel amenities ideas aim to increase convenience and luxury for a guest’s stay. An amenity is like a desirable feature or service of a place/building. It’s usually used in reference to an additional feature or service that provides comfort, convenience or enjoyment. 

The hotel amenities example: Quality products of personal care (shampoo, bath gel, body lotion, etc.), dryers, minibar, coffee machine, smart TV, internet service, etc.

A prime example of a hotel amenity is the thoughtful inclusion of a hotel amenities kit which can be said that it’s a basic hotel service that must be provided. Typically presented in a luxurious stylish package, these kits include essential items such as toiletries, dental kits, bathrobes, slippers, and personal care products. The inclusion of these kits anticipates the needs of guests, ensuring they have everything necessary for a comfortable stay. The thoughtfulness behind providing such amenities reflects the hotel’s commitment to guest satisfaction and attention to detail. In addition to creating a more pleasant stay, amenities kits contribute to the overall impression of hospitality, leaving guests with a positive and memorable impression.

Purpose of having facilities and amenities for the hotel

Hotels provide facilities and amenities to enhance guest experiences. By offering more than just rooms, hotels add value and attract guests seeking a comprehensive stay. Well-equipped gyms, relaxing spas, and thoughtful amenities contribute to guest satisfaction. The primary purpose is to create an unforgettable experience, promoting guest loyalty and positive reviews. Positive guest experiences are as powerful marketing tools. In a competitive industry influenced by online reviews, strategic facilities and amenities ensure a hotel’s success and positive brand reputation, making it a preferred choice for travelers.

• More value-added for the hotel

One of the main objectives of having amenities is to add value to the hotel. By offering a variety of services beyond simple accommodation such as a fitness center, swimming pool or business meeting room. This added value appeals to guests who are looking for a comfortable stay and ultimately sets the hotel apart from its competitors.

• Allow valued guests an ultimate experience of staying at the hotel

Hotel facilities and hotel amenities play an important role in creating a memorable guest experience. Whether it’s a well-equipped fitness center, a luxurious spa, efficient luggage storage service, well – designed amenities kits these offerings go beyond the basic expectations, allowing guests to indulge in a memorable and comfortable stay. This focus on guest experience fosters loyalty, as guests are more likely to return and recommend the hotel to others.

• Get more interest from the future guests

Positive experiences shared by guests contribute to the hotel’s reputation, generating interest from potential future guests. Nowadays, which is the digital age, where online reviews and social media influence decisions, hotels with special facilities and amenities are more likely to attract attention. Positive word-of-mouth marketing leads to increased interest and reservations, creating a positive cycle for the hotel’s success.

Conclusion

A Key element for a hotel’s success is the presence of outstanding hotel facilities and hotel amenities.

Briefly, the main difference between amenities and facilities is that the amenities refer to things that are designed to provide comfort and enjoyment to the guests while facilities basically refer to places or even equipment built to facilitate guests in their specific needs.

While the terms hotel facilities and hotel amenities are often used interchangeably, they refer to different aspects of a guest’s experience. Facilities include the physical structures and services that enhance functionality, while amenities are supplementary offerings that add comfort and satisfaction. By strategically investing in both, hotels can not only differentiate themselves in a competitive market but also ensure that guests have a good memorable and enjoyable stay, promoting loyalty and positive reviews.Every hotel should go beyond providing basic hotel service to stay ahead.

Reference

• https://pediaa.com/difference-between-amenities-and-facilities/
• https://www.differencebetween.com/difference-between-facilities-and-vs-amenities/
• https://th.airportels.asia/

When you choose a 5-star hotel, the amenities in 5-star hotels can offer you ultimate comfort and convenience that you may never have expected before, and the hotel’s additional items can make a huge difference to a guest’s experience without representing a large additional expense with creativity that will impress their guests. Here are five necessary and unique 5-star hotel amenities that keep you up to date in 2024.

1. Business room center

Business centers are quite important for guests when they need to work and travel at the same time, and sometimes they come in the form of a co-working space, including some modern desks, computers, copiers, and a printer with safe and high-speed internet. For a group of guests, they can use a private meeting area or room for free.

The importance of having business room center

For business travelers, a business center or co-working space is now quite diverse as an on-site office area, especially in five-star hotels, because most guests always carry their electronic devices, such as laptops, iPads, or anything else to work with. All of the fundamental services that hotels must supply are listed above, and tourists may visit the country not just for vacation but also for work and business. In any case, it is a shared area that should be clean and completely furnished for usage, and all equipment should be ready to use so that guests can use it safely as a public device in hotels. To ensure that their business runs well, hotel or IT staff should assist guests if there is any problem with the tools.

2. Currency exchange service

As you are aware, when visiting a nation, you must use the currency of that country to purchase goods and services, and services of currency exchange in bangkok hotel exclusively for their customers. However, the hotel’s currency conversion rates may be slightly higher than bank rates, and the majority of the staff who are always responsible for this are front officers or receptionists.

The importance of having currency exchange service

What does this have to do with visitors? They save time by not having to go to a bank to exchange their currencies. In any case, you may be asked for your passport and room number, and the amount of foreign money in cash or a traveler’s check will be exchanged for local currencies.

And, because foreign currency exchanges are done in hotels through a tight system of checks and records, you must fill out a form with all the facts, including your name, date, passport number, room, amount, type of money, and more information. You need to exchange your money in a person; no one can do it for you in this case. 

3. Saltwater pool

In 2024, every hotel may have a conventional pool, but by soaking in a hotel’s saltwater pool, you might become and feel like a valued visitor.

You may enjoy the sensation of ocean water, which is much saltier and easier, without traveling anywhere with the best water quality for both indoors and outdoors, depending on the saltwater pool Bangkok hotel you stay in. This option is a thing you should not miss this year.

An indoor or outdoor saltwater swimming pool is the major feature of hotels, which can persuade clients to stay in five-star hotels.

It is even better than a chlorine pool because it helps to naturally exfoliate, soothe, and soften the skin, as well as alleviate sore muscles, stiffness, lung conditions, and joint pains, as this type of pool can heal any kind of inflammation and encourage ultimate relaxation that you may require after a long journey, and it is suitable for guests who enjoy being healthy. 

4. Baggage storage service

There are two kinds of luggage storage choices in five-star hotels: free and charged. Most big hotels provide luggage storage for customers who arrive early before check-in or stay late after check-out.

Hotel staff will keep your luggage in a secure area, and you can get it later as needed, but you must notify them beforehand, and they will not take hazardous materials such as explosives, poison, or flammable liquids, just like what you should do on a plane like their safety conditions.

Guests become more relaxed

Guests will undoubtedly feel more at ease and convenience than dragging big luggage before or after check-in or check-out to leave their luggage at a hotel.

To be sure, you can hire a luggage storage service as an option since you can leave your luggage with them, and they are happy to bring your luggage directly to a hotel, saving you time on turnaround.

And, on occasion, you will need to verify with a hotel about luggage storage availability and storage room hours. Luggage storage services may have varying hours for their customers, but you should look for reliable and secure services to keep your belongings safe.

5. Free shuttle bus from the airport to the hotel

Five-star hotels provide free shuttle bus service from airports to hotels as a complimentary service, but you must book a shuttle bus with the hotel you stay for pick-up and drop-off as needed, and it is better than you finding a car for yourself because there may be a lot of passengers at the airports, or you may find metered taxis, which are the easiest way to get out there, but it does not save you money, so please ask your hotel if it offers this service for your own benefit and convenience. 

Guests become more relaxed

Yes, it is better to drive oneself to a hotel after a long flight, or find a taxi among the crowd by yourself, and as previously noted, most luxury and high-end hotels offer 24-hour complimentary airport shuttle services that run every hour to assure smooth transit to and from the airport.

They can pick you up and drop you off at various tourist places and shopping centers throughout the city, so you don’t have to worry about that because it is a complimentary service provided by the hotel. 

Conclusion

Like the five lists we presented above, each 5-star hotel may have a different style of these additional facilities and services, and there may be other specific amenities provided by a five-star hotel that cannot be found elsewhere, so you should look for and consider where to stay again in bangkok hotel.

Reference

• https://blog.stasher.com/hotel-luggage-storage-how-to-store-your-luggage-at-a-hotel-even-if-youre-not-a-guest/ 
• https://www.educationaltravelasia.org/the-luxurious-history-of-5-star-hotels/

Understanding Prohibited Items and Hazardous Materials

If you have flights to Thailand, you should think about what you bring with you because there are some prohibited items airport for safety and security reasons that some passengers may not know before. It not only shows that you follow the airline’s guidelines, but it also saves you time when traveling. For this reason, we would like to guide you through the eleven items that you must not bring on the plane.

Prohibited Items in Carry-On Luggage

There are specific items that are normally not permitted in carry-on baggage on Thailand Airlines. If you’re planning a trip by plane but aren’t sure what you should and shouldn’t bring, we’ve put up a list to help below. 

1. Sharp Objects 

Sharp objects, such as knives, cutters, scissors, nail clippers, sewing needles, knives, folding knives, pocket knives, steel rulers, and all kinds of sharp objects (brass knuckles, swords, lances, batons, and imitation weapons like children’s guns), must not be brought with you and will be removed at the security check for carry-on luggage because it can be harmful for other passengers if any unexpected circumstance occurs.

2. Firearms and Ammunition

Firearms and ammunition are definitely considered weapons, as well as the mentioned sharp objects. However, passengers need to notify their purpose to bring on the firearms and ammunition together with their firearms license (both original and copy documents) by law, and they must fill out the document to carry firearms with the airline and remove ammo at the point. You can check for more information with the airline you are flying with.

3. Explosives and Flammable Materials

Explosives and flammable objects such as gases, matches, fireworks, and bombs are prohibited as it can cause a problem affecting to other passengers and damages to the airplane, and at the worst case, it will lead to delay flight, injury, or death. 

4. Self-defense Items 

Self-defense items like batons, knives, and pepper spray, are regarded weapons that you must not carry in order to avoid an unexpected discharge. Because self-defense sprays contain more than 2% by mass of tear gas (CS or CN), they can be dangerous to yourself and other passengers as well.

5. Liquids in containers over 100 ml

All liquids in containers larger than 100 ml are prohibited; nonetheless, liquids such as gel, spray, lotion, perfume, form are allowable liquid items airplane as mentioned capacity. In any case, any liquid larger than 100 ml can be used as an element in the creation of an explosive, and you can carry on not over 10 containers. 

6. Power Bank

Power banks can be carried on the plane, but they need to come with the capacities identified by each airline; for example, power banks ranging from 20,000 to 32,000 mAh (100 to 160 Wh) are allowed but not over, and any power banks that are not identified by their capacities will be removed from your luggage by airport staff.

Hazardous Materials in Checked Luggage

Passengers who need to load their checked luggage under the plane can read more about dangerous materials that must be packed in checked luggage or declared to airline officials here.

1. Batteries (e.g., lithium batteries)

As it is very heat under the compartment, any batteries like lithium batteries in a kind of powerband are prohibited to be loaded because they can generate the heat extremely easy and can be exploded or cause spark at any time, so it is difficult to extinguish a fire. 

2. Aerosols

Aerosols, as well as the suspension of minute solid particles or liquid droplets in air or another gas, are not permitted. They are minuscule particles found in spray paint, culinary spray, bug spray, and other products that use extremely flammable and combustible propellants.

3. Chemicals and Hazardous Substances

Some chemicals and hazardous are corrosives and oxidizers include drain cleaners, paint strippers, pool chemicals, strong bleaches, non-infectious specimens in preservative solutions, and toxic or contagious compounds (rat poison, infected blood, bacteria, viruses).

4. Radioactive Materials

Radioactive materials, such as uranium, thorium, diagnostic radiology, radiation medicine, radiopharmaceuticals, or anything else radioactive, are discarded.

5. Perishable Items 

Perishable items like dry ice or gel food items are not allowed below the plane, but meat, seafood and other non-liquid food items are permitted in both carry-on but not in checked bags. It is just for carry-on baggage.

Security Screening and Inspection

After you know what you must not take for both carry-on and checked bags, here is the security screening process at Thai airports and how prohibited items are detected and handled, as a guide for you that you should know before flying in Thailand for smooth trip.

That is not complicated to pass the security screening and inspection if you follow our mentioned instructions for your carry-on baggage.

After you got boarding pass from check-in, you need to go for passport control, and after you walking to the gate, you need to pass a security point to let them check your belongings through the X-Ray. At first, you need to separate your stuff as follows: 

• If you have any phone, laptop, or power bank, you need to put it on a tart first.
• Remove your accessories like watch, jacket, belt, shoes and more. 
• Put your luggage in a tart if it is small or put the large one through the X-Ray.

If you have any forbidden items in your luggage, liquid containers and sharp objects must be removed immediately in the box they provided like liquid containers over 100 ml, or they will be inspected that is harmful or not.

Another one is depended on each airline’s policies and conditions for carry-on items airplane. It will make your trip safe and run smoothly. 

Conclusion

It is very important for security check because something that you carry may affect other passengers and also safety in the airplane. Not only in Thailand but also on international airlines, there are similar rules. Either Suvarnabhumi Airport or Don Meaung Airport, you need to learn the prohibited items airplane to make your travel run smoothly. We are welcoming you to Thailand Airport! 

Reference

• https://travel.kapook.com/view175470.html
• https://thestandard.co/life/how-to-bring-power-bank-on-board/#:~:text=หลายคนสงสัยว่าทำไม,สามารถดับไฟได้ทันท่วงที
• https://www.bolttech.co.th/blog/ของห้ามขึ้นเครื่องบิน